What to Do After Water Damage

1. Stop the source when safe

Shut off the water supply or affected fixture if you can do so without entering a hazardous area.

2. Protect people

Avoid standing water near electrical systems and avoid contact with water that may contain sewage or outdoor contaminants.

3. Document what happened

Take photos and video of the affected rooms, visible water, damaged materials, and the apparent source before major cleanup begins when practical.

4. Start water removal and drying

Standing water should be removed and wet materials assessed so a drying plan can begin.

5. Keep claim information organized

Save photos, receipts, invoices, notes, and any communication related to the loss.